3.1

3.2

Requests by a Participant to cancel or change a Participation Agreement may be submitted in writing or by email. SONOLUX may grant such a request on condition that the Applicant in any event pays the subsequent cancellation fee, which is based on a fixed percentage of the Participation Costs:

·       upon cancellation in the period from 182 to 63 days before the first rehearsal of the Event: 75% of the Participation Costs;

·       upon cancellation in the period from 62 to 1 day before the first rehearsal of the Event: 100% of the Participation Costs;

or such higher amount as is due in the SONOLUX’s opinion as compensation for the costs incurred or yet to be incurred as a result of the cancellation or amendment. In the event of cancellation or change, the Participant will always owe the Application Fee to SONOLUX.

If the Event is cancelled due to the Covid Pandemic, a refund of the Participation Costs will be made on a fixed percentage:

·       upon cancellation in the period from 182 to 63 days before the first rehearsal of the Event: 100% of the Participation Costs;

·       upon cancellation in the period from 62 to 1 day before the first rehearsal of the Event: 50% of the Participation Costs;

6.2

Unless expressly agreed otherwise in writing with SONOLUX, the Participant is not permitted to:

1.     hire out or part with possession of all or part of the choir seat occupied by him to third parties, or exchange it with another Participant;

2.     keep the choir seat occupied by him closed or unstaffed during the time in which the Event is open to visitors.

3.     engage in activities which, in the opinion of SONOLUX, cause damage to or detract from the Event as such, or one or more Participants, visitors, groups of visitors or third parties;

4.     engage in activities that cause damage or nuisance to SONOLUX, Participants and/or visitors, namely noise nuisance, obstruction of light or view or nuisance in any other form;

5.     engage in activities that disrupt or are likely to disrupt the EVENT;

6.     project images, amplify speech by means of loudspeakers, and play music (live or otherwise) and/or make sounds that reach the limit of seventy-five decibels (75dB(A))

7.     make changes in or to the Concertgebouw, for instance by gluing, painting, hacking in, breaking, drilling, nailing or otherwise damaging floors, walls, ceilings, columns and so forth;

8.     sell goods or services.

9.     exchange parts and accessories of exhibited goods (or arrange for their exchange) in the Concertgebouw;

10.  place or hand out goods and/or advertising material (flyers) of any kind whatsoever outside the Once in a lifetime occupied by him;

11.  have any flammable or explosive substances, gases and hazardous goods (including chemical pesticides and insecticides), foul-smelling substances or radioactive sources in the Concertgebouw and/or have any open fires;

12.  bring food and/or drinks into the Concertgebouw or cause the same to be done, and/or stock or sell them and/or distribute them free of charge, unless they have been purchased from SONOLUX and unless this is done in accordance with the provisions of the applicable laws and regulations;

13.  organise lotteries and hold competitions without SONOLUX’s consent; if a Participant has such consent, he must strictly comply with the applicable laws and regulations;

13.1

13.2

Where a Participant act in breach of any provision of the Conditions of Participation or fail to follow an instruction given by or on behalf of SONOLUX, SONOLUX is entitled, without recourse to the courts and, where necessary, at the expense of the Participant, to take whatever measures it sees fit, including but not limited to the following:

·       terminate all or part of the Participation Agreement, without the need for prior notice of default; and/or

·       cancel the admission tickets issued to the Participant and bar the person(s) concerned from the Event and/or the Concertgebouw with immediate effect; and/or

·       cancel or discontinue the build-up of the Choir seat, close or vacate all or part of the Choir seat (or arrange for this to be done), and dispose of the Choir seat thus released or left unoccupied; and/or

·       exclude the Participant concerned from participating in the Event and any other Events to be organised; and/or

·       if the Participant fails to pay the Participation Costs on time or in full, charge the statutory commercial interest and extrajudicial costs of collection on the amount of the claim(s);

notwithstanding SONOLUX’s right to claim full compensation for any loss or damage suffered and/or yet to be suffered.

Singers of the Once in a Lifetime choir requires a proper level of singing. No professional level is required, but if the level of a singer causes severe quality decrease of the Concert, Once in a Lifetime has the right to expel a choir member from the choir. The objective judgement lies with the Conductor of the Concert. Application Fees are not refundable in this situation. Once in a Lifetime and Sonolux cannot be held responsible for any costs or emotional damage of the Participant who is expelled.

15.1

15.2

Photo’s and video content will be made for promotional purposes on the website of once in a lifetime, Sonolux and social media. The Participant has actively agreed to this use on the Application Form.

After signing the Application Form, Sonolux cannot be asked to remove or blur the faces of the Applicant.